Banks, insurance companies and other financial institutions face data protection issues in the context of a unique set of business, risk-management and regulatory requirements.  They have to take account of regulatory and client confidentiality requirements and restrictions alongside (and sometimes in tension with) data protection rules.

They also frequently operate as crossjurisdictional and multi-functional businesses, looking where possible to share data between their various operations and adopt consistent operating models worldwide.  All of this poses enormous data protection challenges.

This Workshop takes a practical look at the data protection issues facing financial institutions and the steps that can be taken to address them.  It applies data protection rules to the real-life circumstances of a financial institution and steers a course through the related regulatory, employment law and other issues.

Delegates will leave the session feeling equipped to identify and manage the relevant issues.

The Workshop addresses all the main practical questions affecting a financial services business, and will consider issues such as:

• What should we say about data protection in our terms and conditions?

• What should we do if we lose a laptop full of client information?

• Can we disclose client information to a foreign regulator?

• Can we back up our client / employee systems to New York / India / Poland?

• How do we deal with data protection issues when our regulators require us to process data - whistleblower hotlines, email monitoring, background checking, internal investigations, etc.?

• How do we justify collecting sensitive personal data when we clearly need to but can't get consent?

All of these questions, and more, will be answered, within a systematic framework allowing you to apply the fundamental principles to a range of new issues and questions as they arise.

Course content:
A practical review of the data protection issues facing financial institutions, including:

• "Refresher" on data protection concepts, with financial services examples
• How to go about "regulatory" and risk management processing - communications monitoring, background checks, hotlines, investigations, etc.
• Client information - what can we do with it and how can we achieve maximum flexibility?
• Global systems, international data sharing and outsourcing - pitfalls and practical solutions
• Security breaches - what should we do?
• What does a global data protection strategy look like?

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