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Terms and
Conditions for Training Bookings
In-House Training
Fees
Organisations are requested to pay the fee within 28 days of the
date of the invoice.
Cancellations/Refunds
Cancellations of in-house training courses are subject to a 25%
administration fee where the cancellation is made more than one
calendar month before the date of the training course. No
refund is payable for a cancellation made within the calendar month
immediately prior to the training course in this event the full
sum shown on the invoice remains payable.
Late Payment
PDP reserves the right to charge late payment interest on any
outstanding invoice at the rate of 5% above the base rate of
Barclays Bank Plc.
Public
Training
Fees
Organisations booking training courses
are requested to pay the fee within 28 days of the date of the
invoice.
Discounts
Multiple delegate booking discounts apply to delegates booked at the
same time, on the same course or same combination of courses, and
from the same organisation, and may not be used in conjunction with
any other discount or offer.
Cancellations/Refunds
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Notice given by delegate
(prior to course date):
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Applicable fee / procedure:
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More than one
calendar month |
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Delegates may transfer free of
charge to any other equivalent price or cheaper course
(balance to pay for more expensive course). For
cancellations, an administration fee of £50 (plus VAT) per
delegate will be charged. |
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Between one
calendar month and two weeks |
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Delegates may transfer free of
charge to any other equivalent price or cheaper course
(balance to pay for more expensive course). For
cancellations, an administration fee of £100 (plus VAT) per
delegate will be charged. |
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Between one
week and two weeks |
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Delegates can transfer to any
another course for £100 (plus VAT) per delegate, plus any
difference in course fees where the new course is more
expensive. No refund is payable for cancellation. |
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Between one
week and 24 hours |
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Delegates are entitled to
receive a 50% discount on any other training course held
within one year from the date of the cancelled course. The
new course must be booked within one calendar month of
cancellation. No refund is payable. |
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Between 24
hours and start time of course |
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No refund. No
discounts. No transfers permitted. |
Where a delegate transfers
his/her booking to another course, the delegate will not be entitled
to any refund where he/she cancels attendance at that other course.
Only one transfer is permitted per course per delegate
the fee
will be charged as above.
Alterations/Disclaimer
It may be
necessary for PDP to change the content and timing of the programme,
the speakers, the date or the venue. In the unlikely event of
the programme being cancelled by PDP, a full refund will be made.
For all bookings, the liability of PDP shall be limited to the
amount of the fee actually paid to PDP by the delegate. PDP
shall not be liable where an event is cancelled or cannot take
place due to circumstances beyond its reasonable control.
Registration Information
Registration
information, including directions to the venue and timings, will be
sent to the delegate by email at least 7 days prior to the event.
PDP will not be responsible for the non arrival of registration
information. Any delegate not receiving the registration information
by 7 days prior to the event should contact us on +44 (0)845-226 5723.
Late
Payment
PDP reserves
the right to charge late payment interest on any outstanding invoice
at the rate of 5% above the base rate of Barclays Bank Plc.
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